Collection: FAQ -Frequently Asked Questions

1. What sizes are available for your t-shirts, sweatshirts, and hoodies?
We offer sizes ranging from XS to 4XL for most designs. Be sure to check the size chart on each product page for specific measurements.

2. Are the tumblers dishwasher safe?
Our tumblers are made from high-quality materials. We recommend handwashing to maintain the integrity of the design and extend its lifespan.

Customization & Design

3. Can I request custom designs for t-shirts, hoodies, or tumblers?
Absolutely! If you’d like a personalized design, please email us directly. Customization fees may apply.

4. Can I request a custom flavor or design for pound cakes and cookies?
Yes, we take flavor suggestions for our baked goods! If there’s something specific you have in mind, message us, and we’ll do our best to accommodate.

Shipping & Delivery

5. How long will it take to receive my order?
Most items ship within 5-7 business days. Custom orders may take an additional 3-5 business days. Shipping time depends on your location, and tracking information will be provided.

6. Do you offer international shipping?
Currently, we ship within the U.S. For international orders, please contact us to discuss options and costs.

Care & Maintenance

7. How should I care for my gym shoes?
To maintain the look and feel of your gym shoes, clean them with a damp cloth and mild soap. Avoid machine washing or drying.

8. How should I store my pound cakes and cookies?
For the best taste, store pound cakes and cookies in an airtight container. They can be refrigerated for up to a week or frozen for up to a month.

Returns & Exchanges

9. What is your return policy?
We accept returns or exchanges on unworn apparel and unused accessories within 14 days of delivery. Food items and custom items are non-refundable, but please contact us if there’s an issue with your order.

Special Offers & Discounts

10. Do you offer discounts for bulk or party orders?
Yes, we offer discounts for bulk orders on apparel, tumblers, and desserts, especially for events like parties or corporate gifting. Contact us for pricing and details.

 If you still have unanswered questions please feel free to reach out to me via email info@tashiastntcreationsllc.com